Refund & Cancellation Policy

Introduction

Thank you for choosing CompoundwithHR (the "Platform", "we", "us", or "our"). Because our services involve digital educational events, live webinars, and downloadable electronic resources, our refund and cancellation practices are governed by the policy below. Please read these terms carefully before completing your registration or order.

1. Digital Products and Services Policy

All webinar admissions, live interactive training sessions, and associated learning materials are classified as **digital services** and **digital products**.

Once an order is processed and access to premium material or live admission links is granted to your account, the transaction is considered final. Consequently, under normal circumstances:

  • We do not offer automatic self-service cancellations or standard instant refunds.
  • Registrations cannot be automatically cancelled by the user after payment is confirmed.
  • Access to associated digital resources or guides remains available on your user dashboard as per the webinar terms.

2. Requesting Cancellation / Exceptions

We understand that unexpected events can occur (such as sudden emergencies, technical failures, or accidental duplicate orders).

If you are unable to attend or wish to cancel your booking, you can request an exception by **directly contacting the webinar host or site owner**. Our team evaluates these requests on a case-by-case basis.

How to Request a Cancellation:

To request a cancellation or transfer, please reach out to us with your order details:

  • Email Support: Send an inquiry containing your name, registered email address, transaction reference, and reason for the request to himanshu.rawat@compoundwithhr.com.
  • WhatsApp Support: Message us directly via our WhatsApp support channel at +91 9871297583 to speak with the host.

3. Resolution Options

If your cancellation or exception request is approved by the host, we may offer one of the following resolutions depending on the circumstances:

  • Alternative Session Allocation: Transferring your registration seat to a future schedule of the same or a similarly priced webinar.
  • Access to Recorded Content: Providing you with the video recording and educational files if you missed the live presentation.
  • Full or Partial Refund: If a refund is approved, it will be credited back via the original payment method used during checkout. Please allow **5 to 7 business days** for the amount to reflect in your account, depending on your bank's processing times.

4. Webinar Rescheduling or Cancellation by Host

In the rare event that we have to postpone, reschedule, or cancel a webinar due to technical difficulties, host illness, or scheduling conflicts:

  • You will be notified immediately via your registered email or WhatsApp number.
  • You will be given the option to attend the rescheduled date, request a seat at another equivalent webinar, or receive a **100% full refund** for that booking.

5. Speak to the Webinar Host

If you have any issues, double transactions, or questions about your webinar admission, please chat with us directly:

WhatsApp Chat

Chat directly with Himanshu Rawat:
+91 9871297583

Email Support

Send your inquiry to:
himanshu.rawat@compoundwithhr.com